Cooling Off Policy

Cooling Off Period

You have 14 days from the date of purchase to cancel your order and receive a full refund, provided the items are returned in their original condition.

How to Cancel

To exercise your right to cancel, you must inform us of your decision by contacting our customer service team within the cooling off period.

Exceptions

The cooling off period does not apply to certain products such as perishable goods, personalized items, or sealed goods that have been opened.

Refund Process

Once we receive your cancellation request and the returned items, we will process your refund within 14 days.

Return Shipping

You are responsible for the cost of returning the items unless the product was defective or incorrectly described.